POLICIES AT ANN'S CLOSET
Things You Need to Know
At Ann's Closet, I am dedicated to giving my customers a fair, rewarding and enjoyable shopping experience.
All custom orders are made to order and typically have a 1-4 week turnaround time.
Ready-made items will be shipped within 1-5 business days
Please feel free to contact me if your order is urgent or has a specific deadline.
All prices are in USD.
All sales, promotions, and coupon codes are only valid during the dates as stated in the offer.
OUR SHIPPING POLICY
Us Shipping Only
All orders ship via USPS.
I am not responsible for any lost or damaged mail. Please be sure to triple check your address before placing an order. If your package is lost, please contact USPS first.
OUR RETURN POLICY
Returns + Exchanges
For Made to order and ready made items, once an order is placed, you have 24 hours to cancel for a refund. No refunds will be given after 24 hours.
No refunds on patterns.
GARMENT CARE & REPAIRS
Caring For Your Garments
All garments come with a care card that will have instructions for washing your garments.
Do not wring your garments.
Do not use bleach on your garments.
I will accept repairs on a case-by-case basis. A fee may be issued depending on the repair. Client will be responsible for shipping charges on any repair items.